![]() It is not designed to supply all food needs, only to supplement them.įor more information and how to apply please visit the Virginia Department of Social Services websiteĬivil Rights Policy and Procedures (How to file a complaint) The program is designed to help prevent hunger and malnutrition by insuring a better diet for low income households. The SNAP Program is administered by the US Department of Agriculture and is operated on a local level in Virginia. For information on other resources please contact 211. The future of these emergency allotments is uncertain, and they could end at any time. As a reminder, these mid-month, additional funds are a temporary benefit to SNAP clients. Please note: At this time, Virginia’s Supplemental Nutrition Assistance Program (SNAP) releases emergency allotments of benefits to eligible households around the middle of each month. Supplemental Nutrition Assistance Program, SNAP (formerly Food Stamps) This line is open 24 hours, every day, for your questions.Fauquier County Residents can now apply for Social Services benefits online: Please visit the CommonHelp website to apply online for services What if I have questions about my EBT card?Ĭall the toll-free Customer Service Help Line at 1-86. The SNAP benefits you do not use stay on your EBT card until you use them. What if I don’t want to use all of my benefits in one month? No, the PIN will stay the same unless you request that it be changed. Will my PIN change if I receive a replacement card? Yes, a $2.00 replacement fee will be charged and will be deducted from the balance on your EBT Card. Will I be charged for a replacement EBT Card? A new card will be mailed to you on the next business day or you can contact your worker to request a new card and come in and receive a replacement. If your EBT card is lost, stolen, or damaged, call the toll-free Customer Service Help-Line at 1-86 to report it. If your groceries cost more than what you have on your card, you can put some of the items back or pay for the rest another way.Īny time you get an error message that you do not understand, call the toll-free Customer Service Help Line at 1-86. If you get this message, you have tried to spend more than the balance on your EBT card. INSUFFICIENT BALANCE: Before you shop, check your balance.If you do not enter the correct PIN by the fourth try, a “lock” is put on your account. INVALID PIN: If you get this message, you have entered your PIN incorrectly.CARD NOT ON FILE: If you get this message, call the customer service helpline at 1-86.There are three error messages that could come up on the Point of Sale Terminal when you are trying to check out: What if I get an error message when I am trying to check out? You cannot use your SNAP benefits to buy food without your EBT card and PIN. What if I forget my card when I go to the grocery store? If you do not see these signs, ask the store manager or a clerk if they accept EBT before you start shopping. Where can I shop with my EBT Card?Īuthorized EBT retailers will display either the Quest logo or a picture of the Virginia EBT card. If you cannot remember your PIN, call the toll-free Customer Service Help Line at 1-86. If you do not enter the correct PIN on the fourth try, a “lock” is put on your account and you will not be able to use your card until the next day. If you are in the grocery store and enter the wrong PIN, you have three more chances that day to enter the correct PIN. The PIN is how the computer matches the card to your account and you. Your PIN is a four-digit number you must use with your EBT card. PIN stands for Personal Identification Number. How do I get my SNAP benefits, if I am approved?Įach month that you are eligible for SNAP benefits, your benefits will be added to your Electronic Benefits Transfer (EBT) card automatically. If you are approved and remain eligible, your ongoing benefits will be available on the first day of each month by 12:00 noon. Mountain Valley Pipeline Information - Water Quality.Mountain Valley Pipeline Information - Trash.Mountain Valley Pipeline Information - Traffic.Mountain Valley Pipeline Information - Security.Mountain Valley Pipeline Information - Public Safety.Mountain Valley Pipeline Information - Public Protest.Mountain Valley Pipeline Information - Legal.Mountain Valley Pipeline Information - Financial.Mountain Valley Pipeline Information - Environment.Mountain Valley Pipeline Information - Emergencies.Mountain Valley Pipeline Information - County's Role.Mountain Valley Pipeline Information - Camping.Mountain Valley Pipeline Information - Burning.Mountain Valley Pipeline Information - Blasting. ![]() ![]() ![]() Development Services GIS & Mapping Support.County Committees, Commissions & Boards.Circuit Court Clerk - Estates and Wills. ![]()
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